Mostly, the data is collected directly by the information you offer through various modes like when you register your account with us or simply, have a chat for personal assistance. Here are the details of what exactly is stored by our servers:
You can register on our website or app by using your Google/ Facebook account or simply with a mobile number and the following information is collected by us which is later organized in a meaningful way i.e the data and then, finally recorded and maintained. When you register through your Google account, our servers store your first name, last name, and email address which helps us to know you better. While registering through the Facebook account, we save your first and last name respectively. Gender, age, email address, and other additional data might be collected, but only when you grant permission through the settings. When you enter a mobile number to register with us, only data that is recorded by our servers is your mobile number
While accessing our website or application, along with some basic information like contact number, email address, etc, we save some of your credit and/or debit card details. But no details of CVV are stored. We guarantee you, literally no one, including us, can access your monetary details so you do not have to be worried about that. Similarly, when you connect with us using the "chat" feature and talk with someone from our team regarding the problems you are facing or just give valuable feedback to us, we store some important information. This helps us to know your point of view and improve our services accordingly. So, if you need any kind of assistance, someone from our team will be made available to help you out.
The other method through which we store your data is by Automatic Data Capturing. In simple terms, when you navigate through our website we store some data like your device information, location, click-stream data, etc which helps us to keep a track of your choices. Below are the details of the important data we store for different purposes:
When you access our services through a device like a smartphone or a laptop, we get hold of certain pieces of information through your device like your current network provider, unique identifiers, version of the software you are using currently, etc. Such information is later linked with your account on our platform to know what may work for you and what may not.
You can play your part in helping us in enhancing customer experience by sharing your information. The content you post reaches thousands of people near you who can act as potential buyers of your service or product. We collect information about your location through GPS, mobile network towers, Wi-Fi access points, IP address, etc. We strongly recommend you to enable location sharing so that you don't have to face any problem while accessing our services.
We record your activity on our website and apps like the content you searched, pages you visited and other important information like passwords, current time zone, web browser and its version, Internet Protocol address, date of registration, etc to serve you better
All this data is important to our organization. You all are our important customers. We won't take any action to lose our valuable assets so we always double-check that your data is not leaked illegally to third-party organizations.
We store data to enhance your experience on our portal so that you do not suffer in any way while visiting our websites, apps, etc. We have to update our services from time to time to increase your engagement and form a friendly as well as a professional relationship, thus we save your information. At the same time, our team constantly strives to make sure that your data is not leaked to anyone illicitly. Your privacy and safety are our first concern and we promise, we will never compromise on that, no matter what! Other than that, we record data for two purposes:
Also, all the data that includes information regarding money transactions is highly secured and encrypted through advanced SSL technology. Adapting such technologies ensure that any confidential information regarding money matters is not accessed by anyone, but you.
Also, data retention by our servers is for a particular time duration, depending upon the importance of data and the cause of saving it. As soon as the purpose of maintaining our records gets fulfilled, we delete the data. You are free to ask us to delete all your data anytime and we will do that without even questioning you.
As mentioned, for better user experience, we share your data with the following organizations:
Our experts will need your details to be able to contact you and reach you. Whereas, our staff might need your details to coordinate the arrangement. All the information will strictly be shared in accordance with the services you wish to avail of.
Firms that provide us with customer support, service enhancement, fraud detection, etc receive your information to help us further. They detect the faults in our management, analyze your valuable feedback, and help us to enhance our services.
Our analytics providers help us to improve our services by forming the required strategies and plans. Similarly, our advertisers need information about users' preferences to produce relevant ads that might interest you. For this, we have to send your personal information but your identity remains completely anonymous to others.
To maintain legal and regulatory aspects, we have to share your information with respected authorities.
Other than that, when you list out your services or products through our medium, you share your details by your will and all such information will be made available to our respective customers.